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E-Vouchers & Promotional Codes


Can I buy and redeem Sanity E-Vouchers online?

Absolutely. Sanity E-Vouchers can be purchased and used online. Click here to purchase an E-Voucher. Click here for gift cards available to use online and at stores.

An E-Voucher may be used in payment for part or all of your order. To redeem an E-Voucher, simply select E-Voucher as your payment method and, when prompted, enter the E-Voucher details.

If your order value is greater than your E-Voucher(s), you will need to pay the balance by another payment method.

Note: Sanity.com.au takes payment upon shipment of your order not when order is placed. If paying by E-Voucher please retain your e-voucher until the order is shipped.

What are the terms and conditions of Sanity E-Vouchers use?

The terms and conditions of use include:

  • E-Vouchers are treated like cash.
  • Sanity.com.au is not responsible for lost, stolen or misplaced E-Vouchers.
  • E-Vouchers are redeemable for goods on sanity.com.au and in-store purchases. They are not redeemable for cash and cannot be used for payment of credit or retailer accounts.
  • E-vouchers must be redeemed before expiry date shown, otherwise they will be void and cannot be redeemed after expiry date. E-vouchers are partially redeemable and do not need to be used all in the one purchase.
  • E-Vouchers cannot be exchanged, extended or replaced.
  • The value shown on e-voucher(s) includes GST.
  • Should sanity.com.au suspect any fraud relating to E-Voucher(s), sanity may refuse to redeem the E-Voucher until sanity.com.au is satisfied that no fraud has occurred.
  • Cash will not be given for any unused balance. Any unused balance on expiry of this card will not be refunded or credited.
  • If your purchase exceeds the available E-Voucher balance, the difference must be made with another payment method.
  • E-voucher balances can be checked by visiting http://www.sanity.com.au/GiftCards or calling our Support centre on (02) 9774 8396.
  • Sanity.com.au reserves the right to amend or alter E-Voucher terms and conditions at any time, without prior notice. Changes to Terms of Use will be available on Sanity.com.au.
  • E-voucher purchases over $100 may require an identification check. A sanity.com.au team member may contact you to confirm ID prior to mailing the e-voucher.
  • E-vouchers are only available in quantities of five. Bulk orders will need to be placed through the Support Centre on (02) 9774 8396.

What are the terms and conditions of Sanity Promotional Codes?

The terms and conditions of use include:

  • Promotional Codes cannot be exchanged, extended or replaced
  • Sanity.com.au is not responsible for lost, stolen or misplaced Promotional Codes
  • Promotional Codes are redeemable for goods on sanity.com.au only. They are not redeemable for cash and cannot be used for payment of credit or retailer accounts.
  • Promotional Codes must be redeemed before expiry date shown, otherwise they will be void and cannot be redeemed after expiry date.
  • Promotional Codes are one time use only.
  • Only one Promotional Code can be used per order