What is the correct way to queue at the bar? And why exactly do the English say sorry so much?

No one makes such a fuss about manners quite as much as the UK, yet in a fast-changing world, no one can seem to agree on precisely what the ‘done thing’ is, either. William Hanson, world-leading etiquette expert is on a mission to reclaim the British crown of good manners. In Just Good Manners, he shares his definitive guidance on how to behave in every situation - as well as celebrating our country’s distinctively British way of doing things!

With the perfect dose of William’s inimitable dry humour, Just Good Manners is the indispensable modern guide to etiquette and customs – from table manners to top hats.